Easy Returns & Refunds
We want you to be happy with your purchase! Here's how our return process works:
Initiate Your Return:
- Start by contacting us within 15 days of delivery through our contact form. The more details you provide, the faster we can assist you.
Review & Approval:
- We'll work with our supplier to assess your return request within 5 business days. You'll receive a response within 15 business days.
Approved Returns:
- If your return is approved, we'll provide a return address, RA number, and any instructions.
- Free Returns: In some cases, the supplier may offer a free return label. We'll let you know if this applies to your return.
- Return Shipping: You'll be responsible for return shipping costs unless a free label is provided.
Sending Your Return:
- You'll have 7 business days to ship your return using the provided address and RA number.
- Let us know once your package is shipped and provide tracking information. Need more time? Just contact us!
Refunds:
- Once the supplier confirms they received your return, they'll issue a credit. We'll then process your refund using your original payment method.
Note: All returns require supplier approval.
Have Questions?
We're happy to help! Contact us through our contact form.